The Experience - The 5 Principles of Disney Service and Relationship Excellence

of: Bruce Loeffler, Brian Church, 2015

Wiley, 2015

The Experience - The 5 Principles of Disney Service and Relationship Excellence

of: Bruce Loeffler, Brian Church, 2015

Wiley, 2015

The Best Service is No Service - How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

of: Bill Price, David Jaffe, 2011

Jossey-Bass, 2011

Service Design for Business - A Practical Guide to Optimizing the Customer Experience

of: Ben Reason, Lavrans Løvlie, Melvin Brand Flu, 2015

Wiley, 2015

Service Design for Business - A Practical Guide to Optimizing the Customer Experience

of: Ben Reason, Lavrans Løvlie, Melvin Brand Flu, 2015

Wiley, 2015

Inbound-Marketing für B2B-Unternehmen - Neukunden digital gewinnen

of: Christian Dach, 2023

Springer Gabler, 2023

Kanzleimarketing online - Von der Idee bis zur Umsetzung erfolgreich im Netz

of: Pia Löffler, 2023

Springer Gabler, 2023

Impulse für das Marketing im New Normal - Was wichtig bleibt, was wichtiger wird - ein Überblick

of: Florian Pfänder, Veit Etzold, 2023

Springer Gabler, 2023

How to Talk to Customers - Create a Great Impression Every Time with MAGIC

of: Diane Berenbaum, Tom Larkin, 2011

Jossey-Bass, 2011

Services Offshoring and its Impact on the Labor Market - Theoretical Insights, Empirical Evidence, and Economic Policy Recommendations for Germany

of: Deborah Winkler, 2009

Physica-Verlag, 2009