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Web 2.0 - The Business Model

of: Miltiadis D. Lytras, Ernesto Damiani, Patricia Ordóñez de Pablos (Eds.)

Springer-Verlag, 2009

ISBN: 9780387858951 , 326 Pages

Format: PDF, Read online

Copy protection: DRM

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Price: 99,46 EUR



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Web 2.0 - The Business Model


 

Editors Bios

9

Contents

11

Chapter 1: Empirical Analysis of Functional Web 2.0 Environments

13

1 Introduction

13

2 Background

14

2.1 Web 1.0: Presence and Electronic Commerce

14

2.2 Web 2.0: Customer Interaction

15

2.3 Wine Industry

18

3 Web 2.0 Integration Framework

19

4 The Future of Web 2.0 Integration

29

References

30

Chapter 2. New Forms of Interaction & Knowledge Sharing on Web 2.0

33

1 Introduction

33

2 Literature Review

34

3 Case studies

37

4 Success Factors

41

5 Conclusions

44

References

46

Chapter 3: Web 2.0 Business Models as Decentralized Value Creation Systems

49

1 Introduction

49

2 The Connection Between Value Creation & Web 2.0 Business Models

50

2.1 Value

50

2.2 Value as a Inherent in the Product Itself vs. Value as a System of Relations Around the Product

50

2.3 The Locus/Creator/ Scarcity Lens

52

2.4 Value Creation Pre-Internet

54

2.5 Value Creation in Web 1.0

55

2.6 Value Creation in Web 2.0

57

3 Why the Change?

59

3.1 Lingua Franca for Content Creation

60

3.2 Speed of Content Creation, Co-Creation and Dissemination

60

3.3 Group Decision Making

61

4 Implications for Current Web-based Businesses

61

4.1 Assessing the Need for Value Creation Systems

61

4.2 Moving Toward a Value Creation System Approach

62

5 Implications for Future Web-based Businesses

63

References

64

Chapter 4. Open Innovation Communities… Communities… Communities… Communities… Communities… Communities… Communities…

65

Abstract

65

1 Introduction

65

2 Community dynamics

66

2.1 Communities and online communities

67

2.2 Networks

69

2.3 Thinking and action in community

70

3 Open Innovation

72

3.1 Open Innovation: concept and principles

75

3.2 Collaboration in the context of Open Innovation

76

3.3 Open Innovation on the web 2.0: examples

77

3.4 Open Innovation: future steps

80

4 Conclusions

82

References

83

Chapter 5: A Model for Business Innovation in the Web 2.0 World

87

1 What is Innovation?

87

2 The Continuum of Quality and Innovation

90

3 The Relevance of Pervasive and Participative Computing

93

3.1 Pervasive Computing

93

3.2 Participative Computing

93

3.3 From Pervasive to Participative Computing

95

4 Using Web 2.0 to Stimulate Innovation

95

5 Innovation with Web 2.x and Beyond

97

5.1 A Methodology for Innovation with Web 2.0 Technologies

97

5.2 Limitations of Web 2.0

98

5.3 Web 2.x and Beyond

99

References

100

Chapter 6. Doing business by selling free services

101

1 Introduction

101

2 Web 2.0 Business Models: Leveraging the power of Free services

102

2.1 Advertising: like in Web 1.0 and the analog world?

103

2.2 Freemium: Premium users pay your bill

104

2.3 Work exchange: Free services in exchange of some work

105

2.4 Mass Collaboration: Free because costs are nearly nothing

106

2.5 Subsidizing at a global scale

107

3 A case study: EuroAlert.net

108

3.1 Free information and contents about the European Union

109

3.2 From printed magazine to free digital web 2.0 services

109

3.3 In exchange of some work

110

3.4 Freemium

110

3.5 Advertising and Sponsorship

112

3.6 Mass collaboration

112

4 Conclusions

113

References

114

Chapter 7. Webstrategy Formulation:

115

1 Introduction

116

2 Business IT Alignment

117

3 Organizational Developments

118

3.1 Globalization and Distributed Work Environment

119

3.2 Knowledge-Based Theory of the Firm

120

3.3 Knowledge-Based Economy

120

3.4 Web 2.0 Implications

121

4 The Business Model

121

4.1 Business Model Adaptation

122

4.2 Collaborative Business Model

122

5 Webstrategy

124

5.1 Webstrategy Definition

124

5.2 Webstrategy Formulation

125

6 Conclusions

141

References

142

Chapter 8. Web 2.0: Issues for the Design of Social Networks

145

1 Introduction

146

2 Nature of Social Networks

146

3 Privacy implications

148

4 Security Considerations for Online Communities

150

4.1 Abuse, Inappropriate content, Identity Theft and other Threats

151

4.2 Legal Issues

151

4.3 Technological Issues:

152

5 Network Considerations for Online Communities

152

5.1 Boundedness

152

5.2 Density

153

5.3 Exclusivity

153

5.4 Social Control

153

5.5 Network Externality

153

5.6 Range

154

5.7 Strength of Ties

154

5.8 Network Centralization

154

5.9 Degree Centrality

154

5.10 Between Centrality

155

6 Market and Technological Considerations

155

6.1 Market Considerations

155

6.2 Technology Considerations

156

7 Conclusion

157

References

158

Chapter 9: Wikis for Knowledge Management

159

1 Introduction

159

1.1 Knowledge Management

160

1.2 Wikis

162

2 Wikis for Knowledge Management

163

3 Best Practices

165

4 Business Cases Cases Cases

167

4.1 Participating in KM Projects

168

4.2 Initiating KM Projects

169

4.3 Developing & Extending Wiki Platforms

171

5 Conclusions

173

References

175

Chapter 10. Using a Semantic Forum as Learning Support

178

Abstract

178

1 Introduction

178

2 E-learning evolution

180

3 Role of web2.0 applications in e-Learning context

181

4 Links between web 2.0 and Semantic Web.

183

5 Links between e-Learning and Knowledge Management

185

6 The MEMORAe approach

187

6.1 Approach base: the concept of Learning Organizational Memory

188

6.2 Learning Organizational Memory into practice

189

6.3 Organizational Learning context

191

7 Conclusion

197

References

197

Chapter 11. Towards OpenTagging Platform using Semantic Web Technologies

200

1 Introduction

200

2 What are the Problems of Current Social Tagging and Systems?

201

3 Components of the OpenTagging Platform

203

3.1 Open data formats

203

3.2 Methods

203

3.3 Platform

204

4 Open Data Format for Describing Tags: Social Semantic Tags

204

4.1 How can users create SCOT instance?

205

4.2 How can we provide interoperation amongst different sources?

206

5 The int.ere.st Web site and its Methods

206

5.1 Aggregate

207

5.2 Search & Browse

207

5.3 Bookmark

208

5.4 Share

208

6 int.ere.st as a Platform

208

7 Conclusions

209

References

209

Chapter 12. Evolving from 1.0 to enterprise 2.0: an interpretative review- Empirical stages and approaches towards the new ( virtual) working environment

211

1 Introduction

212

2 ICT and the working environment: a brief literature review

214

2.1 Approaches to ICT

214

2.2 ICT as a key factor to design the future organization

215

2.3 Perspectives on Intranet

217

3 Methodology

218

4 An interpretative view of the evolution process: the 1st era

219

5 An interpretative view of the evolution process: the 2nd era

226

5.1 Framework for the virtual workspace

227

5.2 Lessons learned

230

6 From v-Workspace to Enterprise 2.0

235

6.1 Framework for Enterprise 2.0

236

6.2 Methodology

237

6.3 Models for E2.0

238

7 Future developments

244

References

245

Chapter 13. Embedding Web 2.0 Strategies in Learning and Teaching

247

1 Introduction

247

2 Background

248

2.1 Exploring Web Usage Patterns among Learners

249

2.2 Building on the Web 1.0 -Based Learning Frameworks

250

3 An Overview of the Emerging Web 2.0 Technologies and their Applications in Education

251

3.1 Audio and Video 2.0

252

3.2 Bookmarking 2.0

252

3.3 Blogs 2.0

253

3.4 Community 2.0

254

3.5 Wikis

254

4 Discussion

255

5 Conclusions

256

References

257

Chapter 14. Teaching-Material Crystallization: Wiki- based Rapid Prototyping for Teaching- Material Design

259

1 Introduction

260

2 Preliminaries and Related Work

261

2.1 Wiki Technology

261

2.2 Rapid Prototyping

262

2.3 Related Work

264

3 Teaching Material Crystallization

265

3.1 Problem Description

265

3.2 Overview

268

3.3 An Illustrative Example

270

4 Experimental Results

273

4.1 Implementation and Design of Evaluation

273

4.2 Experiment 1: Evaluation of WARP

274

4.3 Experiment 2: Evaluation of Query Expansion

276

4.4 Discussion

277

5 Conclusion and Future Work

278

Acknowledgements

279

References

279

Chapter 15. Prediction Markets, an Emerging Web 2.0 Business Model: Towards the Competitive Intelligent Enterprise

281

1 Introduction

282

2 Prediction Markets

285

3 Competitive Intelligence

291

4 Prediction Markets Enabled CI CI A Discussion

294

References

296

Chapter 16. Innovation Culture for Knowledge Management in new e- Ra

302

1 Introduction

302

2 Knowledge Management as a result of Innovation Culture

303

2.1 Knowledge Sharing

305

2.2 Linking new e-Ra economy with business performance through knowledge management

306

3 Developing the Conceptual Model

307

3.1 Innovation culture construct to share knowledge

307

3.2 Tasks of knowledge management process

308

3.3 Organizational Context

308

4 Research results

309

4.1 Defining the firms’ behavior towards new e-Ra economy

310

4.2 Knowledge Management Cycle in medium medium sized firms in Greece

310

4.3 Knowledge Management benefits

311

4.4 Knowledge management Sources

311

4.5 Leadership Competencies manage knowledge driving to Innovation Culture

312

4.6 Resource Allocation and its Impact on Innovation Success

313

5 Conclusions

313

References

314

Authors Bios

317

Index

325

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