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Communities and Technologies 2007 - Proceedings of the Third Communities and Technologies Conference, Michigan State University 2007
C&T 2007 Sponsors
5
C&T 2007 Conference and Program Committees
6
From the Conference Chairs
8
Table of Contents
Table of Contents
Everything in Moderation: The Effects of Adult Moderators in Online Youth Communities
Everything in Moderation: The Effects of Adult Moderators in Online Youth Communities
1. Introduction
13
2. Background
14
2.1 Adults in Youth Communities
15
2.2 Youth in Youth Communities
17
2.3 Moderation in Online Communities
18
2.4 Moderation in Junior Summit
19
3. METHODS
20
3.1 Participants
20
3.2 Procedure
20
Content Analysis
20
Social Network Analysis
21
3.3 Measures
21
4. Results
23
4.1 Participation Levels
23
4.2 Interconnectedness
24
4.3 Polite and Task-Oriented Language
26
5. Discussion and Conclusion
27
6. Acknowledgements
30
7. References
31
Introductions and Requests: Rhetorical Strategies That Elicit Response in Online Communities
Introductions and Requests: Rhetorical Strategies That Elicit Response in Online Communities
1. Introduction
33
1.1 Conversation Is Critical to Success
33
2. Factors That Increase Likelihood of Reply
34
2.1 Introductions
35
2.2 Requests
36
2.3 Limitations of Previous Work
36
3. Study 1: Correlational Analysis of 41,000 Usenet Messages
3. Study 1: Correlational Analysis of 41,000 Usenet Messages
3.1 Data Collection
37
3.2 Measures
38
Dependent Variable
38
Independent Variables: Rhetorical Strategies
38
Controls
39
3.3 Results and Discussion
39
4. Study 2: Introduction Manipulations
42
4.1 Method
42
4.2 ReSUlts and Discussion
44
5. Study 3: Introduction and Question Manipulations
45
5.1 Results and Discussion
46
6. General Discussion
48
6.1 Limitations and Directions for Future Work
49
7. Conclusion
49
8. Acknowledgments
49
9. References
50
Rhythms of Social Interaction: Messaging Within a Massive Online Network
Rhythms of Social Interaction: Messaging Within a Massive Online Network
1. Introduction
52
1.1 Social Networks and the Internet
53
1.2 Facebook
54
1.3 Messaging and Poking in Facebook
55
1.4 Messaging and Poking as Proxies for Online Social Activity
56
1.5 Time Spent Communicating Online
57
2. Data
58
3. Results
59
3.1 Who is a Friend?
59
3.2 School Ties
60
3.3 Reciprocity
62
3.4 Temporal Rhythms
63
3.5 School and Friend Ties Over Time
66
3.6 Seasonal Variation
67
3.7 Variation by School: Clustering Effect
69
4. Conclusion
72
5. References
73
6. Appendices
74
A Noun Phrase Analysis Tool for Mining Online Community Conversations
A Noun Phrase Analysis Tool for Mining Online Community Conversations
1. Introduction
78
2. Noun-Phrase Extraction Method
80
3. Corpus
81
3.1 Permissions
82
4. Data Processing
82
4.1 Noun Phrase Extractor
83
5. The Application Environment
85
6. Analyzing Word Use and the Online Community
86
6.1 Important Topics: Databases, Books
89
6.2 Community Style: Don'tThink, Don't Know, Don't Have
90
6.3 Community Interaction and Support: Agree/Disagree, Thanks
6.3 Community Interaction and Support: Agree/Disagree, Thanks
6.4 CMC language
92
7. Future work
93
8. Conclusion
95
9. References
95
Reflections and Reactions to Social Accounting Meta-Data
Reflections and Reactions to Social Accounting Meta-Data
1. Introduction
98
2. Data and Methods
101
3. Analysis and Results
102
4. Discussion
110
4.1 Reputation and Community
110
4.2 Identity: The Self and Others
114
5. Conclusion
115
6. References
116
Modes of Social Science Engagement in Community Infrastructure Design
Modes of Social Science Engagement in Community Infrastructure Design
1. Introduction
118
2. Cases, Methods and Intervention
2. Cases, Methods and Intervention
3. Four Elements Influencing the Mode of Engagement
122
3.1 State of the Infrastructure Project
123
3.2 Organization of Social Science Engagement
125
4. Three Distinct Cases - Three Distinct Modes of Engagement
4. Three Distinct Cases - Three Distinct Modes of Engagement
4.1 GEON - The Geosciences Network
126
4.2 LTER- Long Term Ecological Research
128
4.3 01 - Ocean Informatics
130
5. Discussion: Modes of Engagement
132
5.1 Examples of Participation Types
134
6. Conclusion
138
7. Acknowledgements
139
8. References
140
Workplace Connectors as Facilitators for Work
142
1. Introduction
142
2. Moving beyond communities of practice in the workplace
2. Moving beyond communities of practice in the workplace
3. The Field Site
145
4. Coding Interactions
147
5. Criteria for Community Membership
148
6. Results
149
6.1 Connectors in the Workplace
149
6.2 Switching Interactions in the Workplace
154
7. Discussion
156
7.1 Formal and Informal Connectors
157
7.2 Connectors as a Unit of Analysis
157
8. Conclusions and Future Work
159
9. References
160
Online and Offline Integration in Virtual Communities of Patients - an Empirical Analysis
Online and Offline Integration in Virtual Communities of Patients - an Empirical Analysis
1. Introduction and motivation
162
2. Health care and Virtual communities of patients
163
2.1 Self-help organizations and self-help groups of patients
163
2.2 Online health communities
164
2.3 Virtual communities
165
3. Connecting Online and Offline
165
3.1 Influence factors and e-services within VCHC
167
4. Research method
168
5. Demographic characteristics
169
6. Summary
177
7. Discussion
178
8. Acknowledgments
180
9. References
180
Life in the Times of Whypox: A Virtual Epidemic as a Community Event
Life in the Times of Whypox: A Virtual Epidemic as a Community Event
1. Introduction
182
2. Background
183
3. Methods
185
4. Life in Whyville before Whypox
186
5. Arrival of Whypox in Community
188
6. Life after Whypox
195
7. Discussion
196
7.1 Designing Community Events
197
7.2 Educational Applications of Community Events
198
8. Acknowledgments
199
9. References
200
Communities of Practice in MMORPGs: An Entry Point into Addiction?
Communities of Practice in MMORPGs: An Entry Point into Addiction?
1. Introduction
202
2. MMORPG as Supporting Tools for Communities of Practice - A Theoretical Approach
2. MMORPG as Supporting Tools for Communities of Practice - A Theoretical Approach
3. Communities of Practice in World of Warcraft - An Empirical Study
3. Communities of Practice in World of Warcraft - An Empirical Study
4. Playtime of World of Warcraft Players and Perception of Community
4. Playtime of World of Warcraft Players and Perception of Community
5. Heavy Useor Addiction - A Normative Question?
5. Heavy Useor Addiction - A Normative Question?
6. Addiction in World of Warcraft - An Empirical Study
214
7. Conclusion
217
8. References
218
Factors Affecting User Participation in Video UCC(User-Created Contents) Services
Factors Affecting User Participation in Video UCC(User-Created Contents) Services
1. Introduction
220
2. Overview of Video UCC
221
3. Theories and Research hypotheses
223
3.1 Intrinsic Motivation
223
3.2 Extrinsic motivation (Perceived Usefulness)
224
3.3 Perceived Easeof Participation
225
3.4 Perceived Trust
225
4. Samples and Data Collection
226
5. Data analysis and result
228
5.1 Reliability and Validity Test
228
5.2 Overall Model Fit
230
5.3 Results and Implications
230
6. Conclusions
233
7. Acknowledgements
233
8. References
234
ASocio-Technical Approach for Topic Community Member Selection
ASocio-Technical Approach for Topic Community Member Selection
1. Introduction
236
2. A Socio-Technical Approach for Topic Community Member Selection
2. A Socio-Technical Approach for Topic Community Member Selection
3. The Analysis of Digital Traces in Weblog Communities
240
4. Case: Selecting Potential Members of a Topic Community on Ice Cap Melting
4. Case: Selecting Potential Members of a Topic Community on Ice Cap Melting
4.1 Scenario: Developing a Topic Community on Ice Cap Melting
4.1 Scenario: Developing a Topic Community on Ice Cap Melting
4.2 Applying the Socio-Technical Approach
243
5. Discussion
250
6. Conclusion
253
7. References
254
Tracking Online Collaborative Work as Representational Practice: Analysis and Tool
Tracking Online Collaborative Work as Representational Practice: Analysis and Tool
1. Introduction
256
2. Background
257
3. Wiki Technology
259
3.1 Revision History: Tracking Page Edits
260
3.2 Analyzing the Revision History
260
4. WikiPlayer
261
4.1 UserInterface
262
4.2 Extending the WikiPlayer
263
5. Experiment: Data on Online Collaboration
263
6. Representational Work
264
6.1 Representational Information Transfer (Mapping)
265
6.2 Representational Task Management
266
6.3 Representational Task Organization
266
6.4 Organization of the Representational System
267
7. A Quantitative Measure
267
8. Results
269
8.1 Teams That Finished
269
8.2 Ineffective Teams
271
8.3 Hierarchical Clustering
272
9. Future Work
273
10. Conclusions
273
11. References
274
Implicit Many-ta-One Communication in Online Communities
Implicit Many-ta-One Communication in Online Communities
1. Introduction
276
2. The BBC Framework
279
3. Business Issues in Online Communities
283
4. References
284
Sharing Wireless Internet in Urban Neighbourhoods
Sharing Wireless Internet in Urban Neighbourhoods
1. Introduction
286
2. Wireless Internet and Community Networking
288
3. Attitudes Towards Sharing and Wireless
289
4. Methodology and Findings
290
4.1 Radio Surveys
290
4.2 Questionnaires and Interviews
291
5. Discussion
297
5.1 Infrastructure Deployment
297
5.2 Local Ad HocSharing
298
5.3 Opportunities for Sharing
300
6. Conclusion
302
7. Acknowledgments
303
8. References
303
CommunityNetSimulator: Using Simulations to Study Online Community Networks
CommunityNetSimulator: Using Simulations to Study Online Community Networks
1. Introduction
306
2. Social Networks in Online Communities
307
2.1 The Community Expertise Network
307
2.2 Research on OnlineCommunity Networks
309
2.3 Simulation as a Method to Study Community Expertise Networks
2.3 Simulation as a Method to Study Community Expertise Networks
3. The CNS Simulator
3. The CNS Simulator
3.1 Overview
316
3.2 Generating Networks
317
3.3 Analyzing Networks
320
Network Visualization as an Analysis Tool
320
Advanced Network Analysis Methods
322
Degree Histogram
322
Correlation Histogram
323
MotifProfiling Analysis
324
3.4 Algorithm Analysis Interface
325
4. CNS and Empirical Studies
4. CNS and Empirical Studies
5. Discussion and Future Work
329
6. Summary
330
7. Acknowledgements
330
8. References
331
Technology and Community Behavior in Online Environments
Technology and Community Behavior in Online Environments
1. Introduction
333
1.1 PriorResearch on the Role of Technology in Online Community Behavior
1.1 PriorResearch on the Role of Technology in Online Community Behavior
2. Social Processes and Technology Features in Virtual Communities
2. Social Processes and Technology Features in Virtual Communities
3. Method
341
3.1 Technology and Behavior in Mommy Sites
343
Identity
343
Influence
345
Intimacy
347
4. Discussion
349
5. Conclusion
350
6. References
351
7. Appendix
356
Trust in Electronic Networks of Practice: An Integrative Model
Trust in Electronic Networks of Practice: An Integrative Model
1. Introduction
361
2. Theoretical Development
362
2.1 Cognition-based Trust
364
2.3 Affection-based Trust
366
2.4 Situation-based Trust
367
3. Research Method
368
3.1 Research Site and Survey Administration
368
3.2 Respondents
370
3.3 Measures and Measurement Properties
370
4. Results
372
5. Discussion
374
6. Conclusion
378
7. References
378
8. Appendix I. Measures and Indicators
380
Embeddedness and Media Use in Networks of Practice
Embeddedness and Media Use in Networks of Practice
1. Introduction
381
2. Theoretical Arguments
383
2.1 Knowledge Networks and Embeddedness
383
2.2 Embeddedness in Practice
384
2.3 Social Embeddedness
385
2.4 Media Useand Embeddedness
386
3. Method
388
3.1 Measures
389
3.2 Analysis
391
4. Case Study Findings
391
4.1 Knowledge Networks within TOO
391
4.2 Results from Survey and Interviews
393
4.3 Research Question 1
395
4.4 Research Question 2
396
5. Discussion
399
6. References
401
Enriching Community Networks by Supporting Deliberation
Enriching Community Networks by Supporting Deliberation
1. Introduction: Constraints to the Diffusion of E-Participation
1. Introduction: Constraints to the Diffusion of E-Participation
2. The Theoretical Framework: Participatory Processes Key Features
2. The Theoretical Framework: Participatory Processes Key Features
3. Deliberative Community Networks
410
3.1 The Community Space
411
3.2 The Informational Space
412
3.3 The DCN Core: The Deliberative Space
413
4. Developing and Testing a DCN Prototype: ComunaliMilano2006
4. Developing and Testing a DCN Prototype: ComunaliMilano2006
4.1 ComunaliMilano2006 Features and Characteristics
415
Publicmoderated Forums
416
Brainstorming Area
416
Candidates' Areas
417
The Events Area
418
Technical Choices
419
4.2 Some Data about ComunaliMilano2006
4.2 Some Data about ComunaliMilano2006
4.3 Some Insights about Usability and Usage Patterns
4.3 Some Insights about Usability and Usage Patterns
5. Conclusion and Future Work
423
6. AcknOWledgements
424
7. References
424
Models of Government Blogging: Design Trade off sin Civic Engagement
Models of Government Blogging: Design Trade off sin Civic Engagement
1. Introduction
428
2. Emerging Technologies: Blogs, RSS, Podcasting
2. Emerging Technologies: Blogs, RSS, Podcasting
2.1 Really Simple Syndication (RSS) and Podcasting
430
2.2. Blogs
2.2. Blogs
3. Who Is Slogging and Why
3. Who Is Slogging and Why
4. Methodology
434
4.1 Review of Local Government Blogs
4.1 Review of Local Government Blogs
4.2 Method for Case Study: Town of 81acksburg Blog
4.2 Method for Case Study: Town of 81acksburg Blog
5. Results
436
5.1 Review of US Local Government Blogs
5.1 Review of US Local Government Blogs
Location andAuthorProfile
436
Multimedia, RSSand Podcasting
438
Linksand PublicComments
438
Design Trade-offs in CivicParticipation
439
5.2 Case StUdy of Blacksburg Task Force Blog
440
Participant Observation
440
Task Force Questionnaire
442
6. Discussion: Models of local government blogging
443
7. Acknowledgement
445
8. References
445
Tuning In: Challenging Design for Communities through a Field Study of Radio Amateurs
Tuning In: Challenging Design for Communities through a Field Study of Radio Amateurs
1. Introduction
448
2. Field StUdy
450
2.1 Introducing Amateur Radio
451
2.2 Experimentation through Communication
452
2.3 Learning by Listening
453
2.4 Continuously Perfecting the Equipment
455
2.5 Research for the Community and for the Public at Large
456
2.6 Long Distance Connections
457
2.7 Other Notable Achievements
459
2.8 Organising a Connection
461
3. Discussion
464
3.1 Contingency, Challenge and the Everyday Texture of Interaction
3.1 Contingency, Challenge and the Everyday Texture of Interaction
3.2 Community and technology from a Ham perspective
466
3.3 Challenging Design
468
4. Conclusion
469
5. References
470
Analyzing the Dynamics of Community Formation Using Brokering Activities
Analyzing the Dynamics of Community Formation Using Brokering Activities
1. Introduction
471
2. Research Objective
473
3. Towards Methods for Dynamic Network Analysis
474
4. Defining the Concept of Dynamic Brokering Activity
475
4.1 Software-based Analysis and Visualization Methods
477
4.2 Data Source
479
5. Data Analysis and Results
480
6. Discussion and Conclusion
483
7. References
485
A Relational Scaffolding Model of Hybrid Communication
A Relational Scaffolding Model of Hybrid Communication
1. Introduction
486
2. Relationships in Approaches of Computer-mediated Communication
2. Relationships in Approaches of Computer-mediated Communication
3. Relationship Concepts
489
4. Scaffolding and Conversational Scaffolding
490
4.1 The Relational Scaffolding Model
491
5. Research Methods and Sample
494
6. Relational Patterns in Hybrid Communication
496
6.1 The Core Pattern: The Explification Spiral
496
Communicating Explicitly
496
RegUlation of Communication
497
6.2 Overviewing the Landscape Using the Core Pattern in theContext of Organized Communication
499
6.3 Pattern 'People Placements'
499
6.4 Pattern "Social Awareness"
501
6.5 Pattern"Activation of hierarchy"
502
6.6 Pattern "Committing on Groundrules"
503
6.7 Pattern "Superior Orientation"
504
6.8 Pattern "Communication Codeof Conduct"
504
6.9 Pattern "Creating Conciousness About the Documenting Effect of CMC"
6.9 Pattern "Creating Conciousness About the Documenting Effect of CMC"
7. Discussion
506
7.1 Implications
509
8. Conclusion
511
9. References
512
Advice Networks and Local Diffusion of Technological Innovations
Advice Networks and Local Diffusion of Technological Innovations
1. Introduction
516
2. Structural Perspectives on Diffusion of Innovations
517
2.1 Diffusion of simple technological innovations
518
2.2 Diffusion of leT for Development
519
3. Empirical Analysis
523
3.1 Data
523
Advice Survey
525
Graph-theoretic Data Sets
526
Attribute Data
Attribute Data
4. Media Technology and Innovation
528
5. RESULTS
530
6. DISCUSSION
531
6.1 Future Direction
533
7. REFERENCES
534
World Wide Webs: Crossing the Digital Dividethrough Promotion of Public Access
World Wide Webs: Crossing the Digital Dividethrough Promotion of Public Access
1. Introduction
537
2. Digital Divide
538
2.1 Inclusion and Access
538
3. Bridging the Divide through Public Access
540
3.1 SmartCape Access Project
540
3.2 What Do People Do Online?
543
3.3 Does Smart Cape Provide Real Access?
546
4. Conclusion
549
5. References
550
High Tech Programmers in Low-Income Communities: Creating a Computer Culture in a Community Technology Center
High Tech Programmers in Low-Income Communities: Creating a Computer Culture in a Community Technology Center
1. Introduction
551
2. Background
552
3. Context and Approach
555
4. Findings
557
4.1 Technical Changes: Integrating Programming intothe Clubhouse Design Portfolio
4.1 Technical Changes: Integrating Programming intothe Clubhouse Design Portfolio
4.2 Proliferation of Programming Activities in the Clubhouse
560
5
5
561
561
5
5
563
563
5
5
564
564
6. Discussion
566
7. Next Steps
567
8. Acknowledgements
568
9. References
568
Author Index
570
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