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Strategic Outsourcing - The Alchemy to Business Transformation in a Globally Converged World
Strategic Outsourcing
4
The Alchemy to Business Transformation in a Globally Converged World
4
Preface
8
Contents
10
List of Figures
16
List of Tables
18
List of Case Studies
20
The Author
22
Acknowledgements
24
Chapter 1:Role of Strategic Sourcing in a Changing World
26
Chapter 2: Globalisation and Convergence: Drivers and Strategic Outsourcing
32
Chapter 3:Social and Philosophical Considerations of Outsourcing
45
Chapter 4:From Tactical to Strategic Outsourcing
51
Chapter 5: Outsourcing Within Industry Verticals
79
Chapter 6:Strategic Outsourcing: Risks, Rewards and Relationships
105
Chapter 7:Sourcing Models
116
Chapter 8:Strategic Outsourcing Decision Governance
123
Chapter 9:Transition and Relationship Governance
138
Chapter 10:Insights from Academic Research on Outsourcing
153
Chapter 11:Minimising Risk Through the Contract
170
Chapter 12: Minimising Risk Through Relationships
174
Chapter 13:Offshoring Leaders, Laggards and Hopefuls
193
Chapter 14:Managing Cultural Differences
217
Chapter 15:Implementing Successful Strategic Outsourcing Programmes
225
Further Reading
241
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