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HCI Models, Theories, and Frameworks - Toward a Multidisciplinary Science

HCI Models, Theories, and Frameworks - Toward a Multidisciplinary Science

of: John M. Carroll (Ed.)

Elsevier Trade Monographs, 2003

ISBN: 9780080491417 , 576 Pages

Format: PDF, ePUB, Read online

Copy protection: DRM

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HCI Models, Theories, and Frameworks - Toward a Multidisciplinary Science


 

Cover

1

Copyright Page

7

Contents

8

Acknowledgments

18

Chapter 1. Introduction: Toward a Multidisciplinary Science of Human-Computer Interaction

20

1.1 The Golden Age

21

1.2 Let 100 Flowers Blossom

23

1.3 Scientific Fragmentation

24

1.4 Teaching and Learning

26

Chapter 2. Design as Applied Perception

30

2.1 Motivation

30

2.2 Scientific Foundation

31

2.3 Case Study

41

2.4 Current Status of Theoretical Approach

42

Chapter 3. Motor Behavior Models for Human-Computer Interaction

46

3.1 Motivation

46

3.2 Overview: Models and Modeling

46

3.3 Scientific Foundations and Model Descriptions

54

3.4 Case Studies

62

3.5 Current Status and Further Reading

72

Chapter 4. Information Processing and Skilled Behavior

74

4.1 Motivation for Using the Human Information Processing Theory in Human- Computer Interaction

74

4.2 Overview of GOMS

78

4.3 Scientific Foundations Underlying GOMS

81

4.4 Detailed Description of GOMS Models

91

4.5 Case Study: Project Ernestine

103

4.6 Current Status

116

4.7 Further Reading

119

Chapter 5. Notational Systems„The Cognitive Dimensions of Notations Framework

122

5.1 Motivation

122

5.2 Overview

125

5.3 Scientific Foundations

128

5.4 Detailed Description

131

5.5 Case Study: Evaluating a Visual-Programming Language

141

5.6 Current Status

147

5.7 Further Reading

152

Chapter 6. Users’ Mental Models: The Very Ideas

154

6.1 Motivation

154

6.2 Scientific Foundations

157

6.3 Detailed Description

165

6.4 Case Study

171

Chapter 7. Exploring and Finding Information

176

7.1 Introduction

176

7.2 Motivation: Man the Informavore

176

7.3 Scientific Foundations

180

7.4 Detailed Description: Scatter/Gather

187

7.5 Case Study: The World Wide Web

201

7.6 Current Status

209

Author Notes

210

Chapter 8. Distributed Cognition

212

8.1 Motivation

212

8.2 Overview

216

8.3 Scientific Foundations

217

8.4 Detailed Description

222

8.5 Case Study: Engineering Design and Construction

233

8.6 Current Status

241

Author Notes

242

Further Reading

242

Chapter 9. Cognitive Work Analysis

244

9.1 Motivation

244

9.2 Overview of CWA

248

9.3 Scientific Foundations

253

9.4 Detailed Description

258

9.5 Case Studies

271

9.6 Current Status

281

Further Reading

283

Chapter 10. Common Ground in Electronically Mediated Communication: Clark’s Theory of Language Use

284

10.1 Motivation

285

10.2 Overview

288

10.3 Scientific Foundations

292

10.4 Detailed Description

293

10.5 Case Studies„Applying the Theory to the Design of Technology for Communication

299

10.6 Current Status

307

10.7 Further Reading

308

Acknowledgments

308

Chapter 11. Activity Theory

310

11.1 Motivation

310

11.2 Overview

314

11.3 Scientific Foundations

317

11.4 Detailed Description

323

11.5 Case Study

335

11.6 Current Status

341

11.7 Further Reading

343

Chapter 12. Applying Social Psychological Theory to the Problems of Group Work

344

12.1 Motivation

344

12.2 An Overview of CSCW Research

346

12.3 Scientific Foundations

347

12.4 Detailed Description„Explaining Productivity Loss in Brainstorming Teams

362

12.5 Case Study: Applying Social Psychological Theory to the Problem of Undercontribution to Online Groups

367

12.6 Current Status

372

Chapter 13. Studies of Work in Human-Computer Interaction

376

13.1 Motivation

376

13.2 Overview: A Paradigmatic Case

378

13.3 Scientific Foundations

381

13.4 Detailed Description

388

13.5 Case Study

393

13.6 Current Status

398

13.7 Further Reading

399

Chapter 14. Upside-Down Vs and Algorithms.Computational Formalisms and Theory

400

14.1 Motivation

400

14.2 Overview of Issues and First Steps in Formalism

404

14.3 Scientific Foundations

408

14.4 Detailed Description

419

14.5 Case Study„Dialogue Speci.cation for Transaction Processing

432

14.6 Current Status

441

14.7 Further Reading

447

Chapter 15. Design Rationale as Theory

450

15.1 Motivation

451

15.2 Overview

453

15.3 Scientific Foundations

458

15.4 Detailed Description

463

15.5 Case Study

465

15.6 Current Status and Further Reading

479

Acknowledgments

480

Glossary

482

References

494

Index

540

About the Authors

566