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Business Skills for Engineers and Technologists
of: Harry Cather, Richard Douglas Morris, Joe Wilkinson
Elsevier Trade Monographs, 2001
ISBN: 9780080494173 , 377 Pages
Format: PDF, ePUB, Read online
Copy protection: DRM
Cover
1
Business Skills for Engineers and Technologists
4
Copyright Page
5
Contents
6
Series Preface
8
Chapter 1. Organizations and organizing
10
1.1 The business world
10
1.2 Structures and links
22
1.3 Improving the organization’s performance
35
1.4 Business and society
54
Chapter 2. Human resource management
67
2.1 The manpower plan – recruitment and termination
67
2.2 Making the most of people – work design, training and development
81
2.3 Rewarding employees – pay and benefits
91
Chapter 3. Law
113
3.1 The English legal system
113
3.2 Product protection
118
3.3 Contracts
134
3.4 Liability
149
Chapter 4. Project management
157
4.1 What is project management?
157
4.2 Project scheduling – the critical path
166
4.3 Dealing with uncertainty
187
4.4 Controlling projects
197
Chapter 5. Money in the organization
205
5.1 Investment appraisal
205
5.2 Cost determination
219
5.3 Producing the accounts
237
5.4 Budgeting and the interpretation of results
249
Chapter 6. Meeting customer needs
264
6.1 The marketplace
264
6.2 Forecasting the future
278
6.3 Marketing research
292
6.4 Market strategy
301
Chapter 7. Information technology and electronic commerce
321
7.1 IT and change in organizations
321
7.2 Using computer applications efficiently
329
7.3 Using the major office applications
335
7.4 Industry specific applications
354
7.5 Electronic commerce
356
Index
368
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