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Telepresence. A modern way for collaborative work
1
Preface
5
Contents
7
1 Introduction and aim of the book
9
2 Managing from a distance - leading a virtual team
13
2.1 Terms definitions
14
2.2 Role of distance managers
19
2.3 Requirements on virtual team members
23
2.4 Effective collaboration in a virtual team setting
27
3 Communication media
35
3.1 Asynchronous communications
38
3.2 Synchronous communications
45
3.3 Video conferencing/telepresence
49
4 Applying collaboration systems
61
4.1 Task categories of virtual teams
61
4.2 Factors affecting communication media usage
63
4.3 Introduction of theTask-Communication-Media-Matrix
67
5 Application into practice
71
5.1 General overview of telepresence applications
71
5.2 Introduction of the sample company
73
5.3 The telepresence system of the sample company
75
5.4 Surveying telepresence users within the sample company
80
5.5 Survey evaluation
84
6 Advantages and limitations of telepresence
95
6.1 Social aspect
95
6.2 Financial aspect
100
6.3 Technical aspect
104
7 Conclusion and suggestions for future research
111
Appendix
115
Bibliography
121
List of Figures
127
List of Tables
129
Index
131
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