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The Definitive Guide to SugarCRM - Better Business Applications

The Definitive Guide to SugarCRM - Better Business Applications

of: John Mertic

Apress, 2010

ISBN: 9781430224402 , 280 Pages

Format: PDF, Read online

Copy protection: DRM

Windows PC,Mac OSX Apple iPad, Android Tablet PC's Read Online for: Windows PC,Mac OSX,Linux

Price: 62,99 EUR



More of the content

The Definitive Guide to SugarCRM - Better Business Applications


 

Contents at a Glance

4

Contents

5

About the Author

11

About the Technical Reviewers

12

Acknowledgments

13

Introduction

14

The SugarCRM Platform

15

What Is SugarCRM?

16

The Company

16

The Product

17

The Community

20

Summary

22

MVC Architecture

23

What Is MVC?

23

MVC the Sugar Way

24

Entrypoints

33

What About the Model?

34

Sugar Before MVC

45

Summary

45

Metadata Layer

46

DetailView and EditView

46

How the DetailView and EditView Classes Work

49

Summary

64

Web Services

65

What Are Web Services?

65

Connectors

66

Defining the Fields from the Web Service”

70

Web Services API

74

Custom Web Services

83

Summary

85

More Platform Features

87

User Management

87

Team Management

94

Summary

116

Customizing SugarCRM Out of the Box

117

Easy Customizations Using Studio

118

Starting with Studio

118

Customizing View Templates

122

Summary

132

Workflows and Logic Hooks

133

What Are Logic Hooks?

133

Summary

158

Overriding Existing Code

159

Safety Lies in the Custom Directory

159

Summary

176

Building New Functionality on Top of SugarCRM

177

Using Module Builder to Build Custom Modules

178

Getting Started

179

Summary

200

Building a Custom Module Manually

201

Why Would You Do This?

201

What You Need to Do

202

Summary

223

Designing a Complete Application

224

Summary

253

Index

255