It Takes More Than Casual Fridays and Free Coffee - Building a Business Culture That Works for Everyone

of: D. Adams

Palgrave Macmillan, 2016

ISBN: 9781137526960 , 207 Pages

Format: PDF, Read online

Copy protection: DRM

Cover: 1
Title: 3
Copyright: 4
Dedicate: 5
Contents: 7
About the Author: 9
Introduction: 11
Part I Values Matter: 15
Chapter 1 Culture: Why You Should Care: 16
Chapter 2 Are You Living a Double Life?: 34
Part II Creating the WOW Factor: 53
Chapter 3 The Little Things Make a Big Difference: 54
Chapter 4 R-E-S-P-E-C-T: It Goes with Integrity: 71
Chapter 5 Innovation: It’s Not Complicated: 85
Chapter 6 Listen More Than Talk: Communications and Collaboration Are Essential: 96
Chapter 7 The Customer’s Success Is Your Success: 111
Chapter 8 Paying It Forward: Giveback and Social Responsibility: 124
Chapter 9 Learning Is Your Edge: Invest in Your People: 136
Chapter 10 Leaders Who Drive Operational Excellence Net Extraordinary Results: 151
Part III Being Intentional: 167
Chapter 11 My 7 Points to Culture System of Success!: 168
Chapter 12 Make It Happen: 174
Epilogue: 195
Notes: 197
Index: 203

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