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Preface: What is Strategic IT Management?
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Table of Contents
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Introduction: The Value of IT – New Perspectives for Utilizing IT
8
Part A Enhancing Value – IT as a Value Driver for the Company
12
1 IT Strategy – Using IT for Value Creation
16
2 Enterprise Transformation – Ensuring the Benefits of IT are Achieved
44
3 IT Merger Integration and IT Carve-Out – Fostering External Growth and Disinvestment with IT
61
Part B: Controlling Performance – Value- Oriented IT Management
81
1 IT Governance – Creating the Organizational Framework for Value Enhancing IT
85
2 IT Planning – Integrating IT Planning into Corporate Planning
95
3 IT Performance Management – Managing IT Holistically
112
Part C: Reducing Costs – Increasing the Efficiency and Effectiveness through IT
128
1 IT Optimization – Reducing Costs without Diminishing Returns
130
2 In-House IT Service Providers – Exploiting Efficiency Potentials
151
3 IT Outsourcing and IT Offshoring – Cost Advantages from Contracting Out Services
169
Outlook
204
Glossary
208
Acknowledgements
213
The Authors
214
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