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Foreword
6
Acknowledgements
8
Table of Contents
9
List of Figures
13
List of Tables
15
List of Abbreviations
16
1. Introduction
19
2. Theoretical Foundations of Futures Research
26
3. The Delphi Technique for Futures Research
39
4. Fundamentals of Scenario Planning
87
5. Scenario Planning in Strategic Logistics Management
106
6. Research Design and Methodology
123
7. Practices of Scenario Planning in the Logistics Service Industry
163
8. Expert-Based Scenarios for the Logistics Service Industry 2025
203
9. Summary and Conclusions
271
Reference List
280
Appendixes
319
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