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The Definitive Guide to SugarCRM - Better Business Applications
of: John Mertic
Apress, 2010
ISBN: 9781430224402 , 280 Pages
Format: PDF, Read online
Copy protection: DRM
Contents at a Glance
4
Contents
5
About the Author
11
About the Technical Reviewers
12
Acknowledgments
13
Introduction
14
The SugarCRM Platform
15
What Is SugarCRM?
16
The Company
16
The Product
17
The Community
20
Summary
22
MVC Architecture
23
What Is MVC?
23
MVC the Sugar Way
24
Entrypoints
33
What About the Model?
34
Sugar Before MVC
45
Summary
45
Metadata Layer
46
DetailView and EditView
46
How the DetailView and EditView Classes Work
49
Summary
64
Web Services
65
What Are Web Services?
65
Connectors
66
Defining the Fields from the Web Service”
70
Web Services API
74
Custom Web Services
83
Summary
85
More Platform Features
87
User Management
87
Team Management
94
Summary
116
Customizing SugarCRM Out of the Box
117
Easy Customizations Using Studio
118
Starting with Studio
118
Customizing View Templates
122
Summary
132
Workflows and Logic Hooks
133
What Are Logic Hooks?
133
Summary
158
Overriding Existing Code
159
Safety Lies in the Custom Directory
159
Summary
176
Building New Functionality on Top of SugarCRM
177
Using Module Builder to Build Custom Modules
178
Getting Started
179
Summary
200
Building a Custom Module Manually
201
Why Would You Do This?
201
What You Need to Do
202
Summary
223
Designing a Complete Application
224
Summary
253
Index
255
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