The Art of Client Service - The Classic Guide, Updated for Today's Marketers and Advertisers

of: Robert Solomon, 2016

Wiley, 2016

The Art of Client Service - The Classic Guide, Updated for Today's Marketers and Advertisers

of: Robert Solomon, 2016

Wiley, 2016

Call Centers For Dummies

of: Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson, 2010

For Dummies, 2010

The Experience - The 5 Principles of Disney Service and Relationship Excellence

of: Bruce Loeffler, Brian Church, 2015

Wiley, 2015

The Experience - The 5 Principles of Disney Service and Relationship Excellence

of: Bruce Loeffler, Brian Church, 2015

Wiley, 2015

The Best Service is No Service - How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs

of: Bill Price, David Jaffe, 2011

Jossey-Bass, 2011

Service Design for Business - A Practical Guide to Optimizing the Customer Experience

of: Ben Reason, Lavrans Løvlie, Melvin Brand Flu, 2015

Wiley, 2015

Service Design for Business - A Practical Guide to Optimizing the Customer Experience

of: Ben Reason, Lavrans Løvlie, Melvin Brand Flu, 2015

Wiley, 2015

Inbound-Marketing für B2B-Unternehmen - Neukunden digital gewinnen

of: Christian Dach, 2023

Springer Gabler, 2023

Kanzleimarketing online - Von der Idee bis zur Umsetzung erfolgreich im Netz

of: Pia Löffler, 2023

Springer Gabler, 2023