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Leading successful changes in your business: Peakmake - A new model combining change management and change leadership

of: Edward Darnell

Anchor Academic Publishing, 2013

ISBN: 9783954895359 , 48 Pages

Format: PDF, Read online

Copy protection: DRM

Windows PC,Mac OSX,Windows PC,Mac OSX geeignet für alle DRM-fähigen eReader Apple iPad, Android Tablet PC's Read Online for: Windows PC,Mac OSX,Linux

Price: 24,99 EUR



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Leading successful changes in your business: Peakmake - A new model combining change management and change leadership


 

Leading successful changes in your business: Peakmake - A new model combinging change management and change leadership

1

Contents

3

1 Introduction

5

1.1 Change Management

6

1.2 Change Leadership

8

2. Responses of the three levels of employees

9

2.1 Employee Survey Results

10

2.2 Manager Survey Results

14

2.3 Leader Survey Results

17

2.4 Interpreting the survey results

20

3. Is it really resistance?

21

3.1 Hello! Is anybody listening?????

22

3.2 It's the perception, stupid!

22

3.3 "I don't have a clue."

23

3.4 What are we supposed to do?

23

3.5 Why should I?

23

3.6 Not everything a manager sees as resistance is really Resistance.

24

4. Forming the plan.

24

4.1 A new model: PEAKMADE.

25

4.1.1 P. for the problem

25

4.1.2 E. stands for employee involvement.

26

4.1.3 A. Awareness

27

4.1.4 K. stands for knowledge

28

4.1.5 M. - the Message.

28

4.1.6 A. give them the Ability.

29

4.1.7 D.=DO IT!

30

4.1.8 E. means to Encourage feedback and Evaluate the results.

30

5. Conclusion

31

Sources

33

Appendix A) Change and Organization. Methods, Models and Theories (A-Z)

36

Appendix B: Blank Survey Sheets.

44