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Handbook on Business Process Management 2 - Strategic Alignment, Governance, People and Culture

of: Jan vom Brocke, Michael Rosemann

Springer-Verlag, 2010

ISBN: 9783642019821 , 616 Pages

Format: PDF

Copy protection: DRM

Windows PC,Mac OSX Apple iPad, Android Tablet PC's

Price: 202,29 EUR



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Handbook on Business Process Management 2 - Strategic Alignment, Governance, People and Culture


 

Business Process Management (BPM) has become one of the most widely used approaches for the design of modern organizational and information systems. The conscious treatment of business processes as significant corporate assets has facilitated substantial improvements in organizational performance but is also used to ensure the conformance of corporate activities. This Handbook presents in two volumes the contemporary body of knowledge as articulated by the world's leading BPM thought leaders. This second volume focuses on the managerial and organizational challenges of Business Process Management such as strategic and cultural alignment, governance and the education of BPM stakeholders. As such, this book provides concepts and methodologies for the integration of BPM. Each chapter has been contributed by leading international experts. Selected case studies complement their views and lead to a summary of BPM expertise that is unique in its coverage of the most critical success factors of BPM.