The impacts of ICT on Modern World Business - A Case Study of K. Logistics

Bachelor Thesis from the year 2017 in the subject Business economics - Information Management, grade: 4.0, , language: English, abstract: There are a lot of studies done in other countries on the impact of ICT on businesses however in Ghana, studies in this field are scarce. This study focused on the impacts of ICT on modern world business in Ghana. The descriptive survey approach was adopted for this study which involved the use of questionnaires to obtain data which was analysed quantitatively. The respondents included the workers of K.Logistics. The study concluded that ICT is used in businesses for communication, record keeping and also to improve productivity. The study also concluded that limited financial resources, limited data management capacity, breaking down and malfunctioning of computer, poor awareness of ICT application and fund to invest more on ICT device and cost of training IT personnel and cost of repairs in terms internet service are factors that prevent ICT usage in businesses. Finally, the study also concluded that the use of ICT helps reduce cost, improve productivity, improves business performance, improves profitability of businesses, reduces corruption by helping keep accurate records and also makes transaction easy. The study thus recommended the use of ICT in all businesses to help improve upon productivity.