Managing in the Information Economy - Current Research Issues

TABLE OF CONTENTS

CURRENT RESEARCH ON MANAGING IN THE INFORMATION ECONOMY

SIZE, STRUCTURE AND GROWTH OF THE U. S. INFORMATION ECONOMY

1. INTRODUCTION

2. CONCEPTS AND DEFINITIONS

3. DATA SOURCES AND COMPUTATIONAL METHODOLOGY

4. SIZE, STRUCTURE AND GROWTH OF THE INFORMATION ECONOMY

5. INFORMATION SECTOR AS DEFINED BY THE CENSUS BUREAU AND THE BEA

6. CRITICAL ASSESSMENT OF PORAT’S APPROACH TO INFORMATION ECONOMY

7. CONCLUSIONS

REFERENCES

ACKNOWLEDGEMENT

INFORMATION TECHNOLOGY AND THE G7 ECONOMIES

1. INTRODUCTION

2. INVESTMENT AND PRODUCTIVITY

3. INVESTMENT IN INFORMATION TECHNOLOGY

4. ALTERNATIVE APPROACHES

5. CONCLUSIONS

REFERENCES

ACKNOWLEDGEMENTS

BUSINESS PROCESS OUTSOURCING AND OFF- SHORING”: THE GLOBALIZATION OF INFORMATION- INTENSIVE SERVICES

1. INTRODUCTION

2. IT AND GLOBALIZATION OF INFORMATION- INTENSIVE SERVICES

3. THE DISAGGREGATION OF SERVICES

4. SUMMARY AND CONCLUSIONS

REFERENCES

INFORMATION SYSTEMS OUTSOURCING CONTRACTS: THEORY AND EVIDENCE

1. INTRODUCTION

2. THEORY: AN OVERVIEW OF TRANSACTIONS COST ECONOMICS

3. COST ECONOMICS AND CONTRACTS IN THE IS OUTSOURCING LITERATURE

4. THE INFORMATION SYSTEMS OUTSOURCING INDUSTRY

5. A TRANSACTIONS COSTS VIEW OF INFORMATION SYSTEMS SERVICES DELIVERY

6. INFORMATION SYSTEMS OUTSOURCING CONTRACTS

7. DATA AND METHODOLOGY

8. FINDINGS

9. DISCUSSION

REFERENCES

ACKNOWLEDGEMENTS

MANAGING NETWORK ORGANIZATIONS IN THE KNOWLEDGE ECONOMY: LEARNING FROM SUCCESS AND FAILURE

1. INTRODUCTION

2. METHOD: LEARNING FROM FAILURE

3. ENRON: A BRIEF HISTORY

4. PREVALENT NETWORK THINKING

5. THE MANAGERIAL DIMENSIONS OF NETWORKING

6. MANAGING THE NETWORK ENTERPRISE: POTENTIALS AND PITFALLS

7. CONCLUSION

REFERENCES

ACKNOWLEDGEMENTS

UNDERSTANDING SOURCING AS A STRATEGIC BUSINESS: THE RISKS AND REWARDS OF STRATEGIC SOURCING AND INTER- FIRM ALLIANCES IN INDIA

1. INTRODUCTION

2. WHAT IS NEW AND WHAT IS NOT?

3. TECHNOLOGY AND THE REDUCTION OF RISKS

4. ORGANIZATIONAL ARCHITECTURE

5. UNIQUELY INDIA?

6. FRAMEWORK FOR ANALYSIS

7. PREDICTIONS

8. NEXT STEPS FOR RESEARCH AND CONCLUSIONS TO DATE

REFERENCES

ACKNOWLEDGEMENTS

PERSONALIZATION AND TECHNOLOGY- ENABLED MARKETING

INTRODUCTION

1. AN ILLUSTRATION

2. THE BASICS OF TECHNOLOGY-ENABLED MARKETING

3. THE TRADITIONAL SWAP BETWEEN UNIVERSITY FACULTY AND BUSINESSES

4. A BUSINESS-INTELLIGENCE SUITE

5. AD-OPTIMIZATION TEST

6. THE FUTURE OF PERSONALIZATION

REFERENCES

THE REAL VALUE OF B2B: FROM COMMERCE TOWARDS INTERACTION AND KNOWLEDGE SHARING

1. INTRODUCTION

2. KNOWLEDGE ECONOMY, NETWORK OF FIRMS AND THE CRISIS OF THE NEW ECONOMY

3. THE EVOLUTION OF BUSINESS-TO-BUSINESS E- COMMERCE: A RETROSPECTIVE ANALYSIS

4. B2B E-COMMERCE AND THE THREE MISTAKES OF MARKETPLACES

5. FROM TRANSACTION TO SHARING

6. THE MISSING LINK FOR HUBS: MANAGING KNOWLEDGE- BASED NETWORKS

REFERENCES

BUSINESS-TO-BUSINESS ELECTRONIC MARKETS: DOES TRADING ON NEW INFORMATION CREATE VALUE, AND FOR WHOM?

1. INTRODUCTION

2. THE MODEL

3. IMPACT OF THE EXCHANGE ON STAKEHOLDERS’ SURPLUS

4. WHO GAINS AND WHO LOSES: A NUMERICAL DEMONSTRATION

5. CONCLUDING REMARKS

REFERENCES

ACKNOWLEDGEMENTS

APPENDIX: THEORETICAL BACKGROUND

INTER-ORGANIZATIONAL KNOWLEDGE TRANSFER AS A SOURCE OF INNOVATION: THE ROLE OF ABSORPTIVE CAPACITY AND INFORMATION MANAGEMENT SYSTEMS

1. INTRODUCTION: THE STRUCTURE OF THE PROBLEM

2. INFORMATION MANAGEMENT

3. THE ENTREPRENEURIAL NETWORK AND ITS EFFECTIVENESS

4. THE CONCEPT OF ABSORPTIVE CAPACITY WITHIN THE ENTREPRENEURIAL NETWORK

5. ABSORPTIVE CAPACITY AND MOTIVATION THEORY WITHIN THE ENTREPRENEURIAL NETWORK

6. TWO CASE STUDIES

7. CROSS CONCLUSIONS AND RESULTS

REFERENCES

RESEARCH ISSUES CONCERNING ETHICS AND THE INTERNET: HOWCAN WE LIVE WELL IN CYBERSPACE?

1. CYBERSPACE: NEW POSSIBILITIES, MORAL CHALLENGES

2. THE ASYNCHRONOUS PRINCIPLE: SCIENCE AND TECHNOLOGY OUTPACE ETHICS

3. CYBERSPACE EXPANDS THE MORAL DOMAIN

4. FOUR TOOLS FOR ETHICAL REGULATION

5. THE CHALLENGE OF DESIGNING CYBERSPACE

6. CHOOSING A DESIGN STRATEGY

7. CONCLUSION

REFERENCES

STATUS SEEKING AND THE DESIGN OF ONLINE ENTERTAINMENT COMMUNITIES

INTRODUCTION

1. WHY DO PEOPLE STRIVE FOR STATUS?

2. WHY SHOULD ONLINE ENTERTAINMENT PROVIDERS BE CONCERNED ABOUT STATUS SEEKING?

3. A GAME-THEORETIC APPROACH FOR STUDYING STATUS SEEKING

4. DESIGN ISSUES

5. FUTURE RESEARCH DIRECTIONS

6. CONCLUDING REMARKS

REFERENCES

SERVICE DESIGN, COMPETITION AND MARKET SEGMENTATION IN BUSINESS INFORMATION SERVICES WITH DATA UPDATES

1. INTRODUCTION

2. LITERATURE REVIEW

3. THE MODEL

4. THE SELF SERVICE OPTION

5. MODELS OF COMPETITION

6. NUMERICAL RESULTS

7. CONCLUSIONS AND FUTURE RESEARCH DIRECTIONS

REFERENCES

CHANNEL STRATEGY EVOLUTION IN RETAIL BANKING

1. INTRODUCTION

2. MODEL OF RETAIL BANKING MARKET

3. NUMERICAL EXAMPLE

4. CONCLUSION AND FUTURE RESEARCH FOR RETAIL BANKING MODEL

REFERENCES

A PROACTIVE DEMAND MANAGEMENT MODEL FOR CONTROLLING E- RETAILER INVENTORY

1. INTRODUCTION

2. MODEL PRELIMINARIES AND NOTATION

3. PROACTIVE DEMAND MANAGEMENT WITH NO BACKLOGGING OF DEMAND

4. PROACTIVE DEMAND MANAGEMENT WITH BACKLOGGING OF DEMAND ALLOWED

5. NUMERICAL EXAMPLE AND ANALYSIS

6. CONCLUSIONS AND FUTURE RESEARCH

REFERENCES

INFORMATION TECHNOLOGY IMPACT ON BUSINESS PRACTICES: THE UCLA BIT PROJECT

1. INTRODUCTION

2. LITERATURE REVIEW

3. RESEARCH QUESTIONS IN THE BIT SURVEY

4. A SUMMARY OF THE RESULTS

5. DETAILED SURVEY RESULTS

6. CONCLUSIONS AND FUTURE RESEARCH

REFERENCES

INFORMATION AND COMMUNICATION TECHNOLOGY IN INDIA AND ITS IMPACT ON BUSINESS SECTORS – A PILOT STUDY

1. INTRODUCTION

2. OBJECTIVES OF THE STUDY

3. SCOPE AND LIMITATIONS OF THE STUDY

4. RESEARCH AND SURVEY METHODOLOGY

5. RESPONDENTS AND DATA COLLECTION

6. ANALYSIS OF THE QUESTIONNAIRE

7. SURVEY RESULTS AND OBSERVATIONS

8. OUTSOURCING

9. TECHNOLOGY: SUPPLY-SIDE PACKAGED SOLUTIONS

10. SUMMARY

REFERENCES

REFERENCE WEBSITES

FIRMS AND DIGITAL TECHNOLOGIES IN ITALY: THE NETWORK MOVES FORWARD

1. INTRODUCTION

2. THE BASIC PREMISE: SLOW IMPLEMENTATION IN ITALIAN FIRMS

3. THE IMPACT OF E-BUSINESS: RESULTS FROM SECONDARY RESEARCH

4. E-BUSINESS IN ITALY: EMPIRICAL FINDINGS FROM THE CASE ANALYSES

5. E-BUSINESS IN ITALY: FIRST FINDINGS FROM THE BIT PROJECT

6. CONCLUSIONS